KYC & AML Policy

Instantloanpay is committed to complying with the Reserve Bank of India (RBI) Master Direction on Know Your Customer (KYC) and the provisions of the Prevention of Money Laundering Act, 2002 (PMLA).

The Company follows a risk-based KYC framework to identify and verify customers before onboarding and during the course of the business relationship. Customer identification is carried out using officially valid documents, including Aadhaar, PAN, and other documents permitted by RBI.

Instantloanpay monitors customer transactions on an ongoing basis to identify unusual or suspicious activities. Enhanced due diligence is applied to high-risk customers, including Politically Exposed Persons (PEPs).

Suspicious transactions, where identified, are reported to the Financial Intelligence Unit – India (FIU-IND) in accordance with applicable laws. Customer and transaction records are maintained as per regulatory requirements.

This Policy is reviewed periodically to ensure compliance with regulatory changes and best practices.

We use cookies to make your experience better. Tap Accept to continue using our site. Cookie Policy.

HAR SHREEJEE FINANCE & LEASING COMPANY LIMITED | Registered Under RBI B-14.02044

GRIEVANCE REDRESSAL CELL

  • We strictly follow the RBI directive and have set up an effective Grievance Redressal Cell to handle and address all manner of grievances.
  • We always endeavour to carry out responsible lending, whereby we give just the loan which we know you will find convenient to pay back, but also recover our dues ethically. We never believe in any manner of high-handed or coercive recovery methods.
  • But in case you have any complaints we will take up the matter seriously and address the issue within 5 working days.

    • Email us at : Support@instantloanpay.com, Grievance@instantloanpay.com,

  • Helpline : 9266015511 | Ms. Parul (Timing 10:00 Am to 07:00 PM)
Important* - As a registered NBFC with the Reserve Bank of India and following all the guidelines of the regulatory authorities, InstantLoanPay provides loans to all eligible customers, where we accomplish our lending services through our website and CRM. Apart from this, we would like to inform our customers and the general public that we don’t have any app on android or appstore, and we are not disbursing through any mobile app. Therefore, please beware of any lending application that is copying our name and disbursing loans in our name through mobile apps, and please inform us in such circumstances where someone is trying to cheat through the unauthorized loan app by copying our name and logo.

© Copyright 2024-2025 | Powered By Moneyplus techindia Private Limited