Risk Management Policy

Instantloanpay has adopted a robust Risk Management framework in line with applicable RBI guidelines to identify, assess, monitor, and mitigate risks arising from its operations.

The Board of Directors oversees the overall risk management framework and sets the risk appetite. Senior Management is responsible for implementing risk controls, monitoring exposures, and ensuring compliance.

Key risks managed by the Company include credit risk, liquidity risk, operational risk, compliance risk, and reputational risk. Appropriate policies, internal controls, and monitoring mechanisms are in place to manage these risks effectively.

This Policy is reviewed periodically to ensure alignment with regulatory requirements and business objectives.

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HAR SHREEJEE FINANCE & LEASING COMPANY LIMITED | Registered Under RBI B-14.02044

GRIEVANCE REDRESSAL CELL

  • We strictly follow the RBI directive and have set up an effective Grievance Redressal Cell to handle and address all manner of grievances.
  • We always endeavour to carry out responsible lending, whereby we give just the loan which we know you will find convenient to pay back, but also recover our dues ethically. We never believe in any manner of high-handed or coercive recovery methods.
  • But in case you have any complaints we will take up the matter seriously and address the issue within 5 working days.

    • Email us at : Support@instantloanpay.com, Grievance@instantloanpay.com,

  • Helpline : 9266015511 | Ms. Parul (Timing 10:00 Am to 07:00 PM)
Important* - As a registered NBFC with the Reserve Bank of India and following all the guidelines of the regulatory authorities, InstantLoanPay provides loans to all eligible customers, where we accomplish our lending services through our website and CRM. Apart from this, we would like to inform our customers and the general public that we don’t have any app on android or appstore, and we are not disbursing through any mobile app. Therefore, please beware of any lending application that is copying our name and disbursing loans in our name through mobile apps, and please inform us in such circumstances where someone is trying to cheat through the unauthorized loan app by copying our name and logo.

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